Case Study: Vicario Consulting

    Training HR leadership in strategic use of generative AI

    Situation

    Vicario Consulting is one of the largest Swiss human resources consulting firms, based in Lausanne. In June 2023, at the initiative of Salvatore Mandra, Maijin led a first conference on artificial intelligence and psychology. A year later, Angelo Vicario, the company's CEO, contacted Maijin again with a clear objective: to train his entire management team in the professional use of generative AI.

    Objective

    Deploy innovative and effective pedagogy to a group of 20+ HR decision-makers, with highly variable levels of AI familiarity, while respecting three constraints: autonomy, practicality and progressivity.

    Final participants

    22

    ChatGPT adoption rate

    95%

    Half-days

    3

    Oral feedback

    100%

    Process

    Autonomous introduction

    Installation tutorial and getting started with ChatGPT. 1h of asynchronous training: discovery of generic use cases.

    3 spaced half-days

    Workshop format promoting peer experimentation. Expanded group (22 participants), diversity of profiles valued. Case studies from Vicario Consulting's actual activity.

    Anchoring & personalization

    Encouragement to experiment between sessions. Collective feedback on cases tested, obstacles encountered, results observed.

    Results

    Strong engagement despite group size: 22 participants at the last session.

    Massive adoption: of the 20 final participants, 19 chose to keep their paid ChatGPT version.

    Qualitative retention despite forgotten satisfaction questionnaire: unanimously positive oral feedback.

    Visible skill improvement: autonomous identification of relevant use cases.

    Testimonials

    • HR analysis & inclusion: post-audit statistical extractions, diversity reports
    • Synthesis: interviews, evaluations, internal emails, PDFs, scientific theories
    • Coaching & communication: CV feedback, reformulation, illustrative examples
    • Professional translation: multilingual (DE/FR/IT/EN) with HR specialization

    Contact us

    - Want to upskill your teams?
    Let's schedule a meeting to assess your training needs

    - Want to identify high-ROI use cases for generative AI?
    Let's schedule a strategic call

    +41 22 566 74 60
    109 rue de Lyon, 1203 Genève
    L'hebdo mAIjin